Frequently Asked Questions (FAQs)

Because great snacks deserve great answers.

No, you can order as much as you want whether it is for personal or business use.

Not at the moment (we are working on it), for now, orders are only via our website/social media accts for limited product range

You can but we recommend you to order through the website as the free shipping and discounts do not apply over the phone.

 You will have the option to choose paper bag packaging during checkout if it’s available for your chosen products and quantity. 

 Since this is the only way to request paper-bag packaging, any notes requesting paper bags will be disregarded.

We are continuously working to expand the range of products suitable for paper bag packaging.

We are sending tracking numbers to all our customers before the end of the day with all the instructions of how to track your order.

Whole nuts are mostly used as a snack. Broken nuts are used for baking, cooking, salads or smoothies.

Our products are packed in paper or aluminium paper bags for our retail quantities. For quantities, over 10kg the products are packed in plastic bags or left with the original packaging which can be carton or plastic bags.

All the products are handled and packaged in the same facility and on rare occasions, small pieces of peanuts could get mixed with other products. 

Our plain natural products are purchased in small batches directly from our partners (who happen to be the small artisan producers in the country of origin for our products), who share our principle of producing in small batches to maintain premium quality. Our flavoured products on the other hand are made and bagged 24hours after an order has been received. This ensures you get a product that is fresh and not stale.

Yes, we do (sign up and keep an eye out for our growing varieties), although for now we are focusing on growing our unique nuts and dried fruits flavours.